Returns & Exchanges

Our Policy

We want you to love your Saints Haus shoes. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery.

Items must be:

  • unworn
  • unused
  • in original condition
  • returned in original packaging

Exchanges

Need a different size? Contact us within 7 days of delivery and we’ll do our best to assist based on available inventory.

How to Start a Return

Email us at hello@saintshaus.com with:

  • your order number
  • reason for return

Our team will respond within 1–2 business days with next steps.

Important Notes

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Final Sale

Final sale items cannot be returned or exchanged.