Our Policy
We want every Saints Haus order to feel exactly right. If something's off, we're here to fix it — no drama, no runaround.
Returns
You have 14 days from delivery to send something back. To qualify, items must be:
- unworn
- unused
- in original condition
- returned in original packaging
Exchanges
Need a different size? Reach out within 7 days of delivery and we'll do our best to get you sorted based on what's in stock.
How to Start a Return
Email us at hello@saintshaus.com with:
- your order number
- reason for return
We'll respond within 1–2 business days with next steps.
Good to Know
If your order arrives damaged or incorrect, return shipping is on us — no cost to you. For all other returns, a return shipping fee applies, and we'll walk you through exactly how it works when you reach out.
Final Sale
Final sale items are not eligible for return or exchange.